top of page

NOTICE OF PRIVACY

The person responsible for the processing of your personal data is Servin Coyoacán represented by Marcos Servin Valdez López, hereinafter Servin Coyoacán, with address to hear and receive notifications at Av. Bernardo San Valentin Mz 823 lt 24 Pedregal de Santa Ursula, Coyoacán - México.

Categories of personal data subject to treatment:


For the provision of our services and to fulfill the purposes of the treatment indicated in this Privacy Notice, Servin Coyoacán will treat the following categories of personal data:


- Personal contact or identification data, such as: Name, Email, Cell phone, Address.
- Related information such as your preference for girls hair accessories.

We can get to process information related to third parties to send orders in case our clients indicate it. If so, our client must have the respective consent.


At Servin Coyoacán we do not collect information  staff of minors, so by providing your data on our website and / or by phone, you acknowledge that you are of legal age and have read the content of this privacy notice.
We may carry out the analysis of images and biometric data to determine behaviors, preferences, tastes, in order to have elements that allow us to improve the shopping experience.

Primary Purpose of the Treatment
Servin Coyoacán collects your personal data with the sole purpose of providing you with a better service
- Identify it and register it as a client for our section system.
- Keep our databases updated.
- Give you personalized attention and be able to follow up on your orders, requests, complaints and / or suggestions.
- The issuance of tax receipts in terms of the applicable regulations.
- Identification of possible fraudulent or illegal conduct.
- Monitor the quality of the services we offer, which implies that you share with us, if you wish, comments about the product and your shopping experience.

Secondary Purposes of the Treatment

If you do not object, Servin Coyoacán may process your personal data to carry out any or all of the secondary purposes mentioned below, which allow us to offer you a better service:

- Inform you of promotions and launches

- Carry out statistics or surveys that are intended to improve our service.

-Perform data analysis techniques treatments, including image processing, to perform profiling activities that allow us to better understand the needs according to the information provided by you.

 

Means and procedure to exercise ARCO rights and / or revocation of consent for the processing of personal data.

In accordance with the provisions on the protection of personal data, you have the right to know the personal data we have about you, what we use them for and the conditions of use that we give them (Access).

Similarly, you have the right to request the correction of your personal data if it is outdated, inaccurate or incomplete (Rectification); You can also request that we delete your data from our records or databases by sending an email to  info_coyoacan@ceramica-servin.com  and receiving a response message from Servin Coyoacán to ensure that the message was read correctly.

 

 

Advertising

 

Additionally, we inform you that you may require your registration in the Public Registry (REPEP), through the website of the federal consumer attorney's office (PROFECO) so that your personal data is not used to receive advertising or promotions from companies. of goods and services. For more information about this registry, you can consult the PROFECO portal, or contact it directly.

 

Data Protection Authority

If deemed necessary, we inform you that you have the right to go to the National Institute of Transparency Access to Information and Protection of Personal Data (INAI) to assert any disagreement related to the processing of your personal data by Servin Coyoacán .

 

Date for last update

October 30, 2021

bottom of page